Privacy Policy

Banginbox provides a web-based TikTok comment inbox and video performance dashboard. This Privacy Policy explains how we collect, use, store, and protect information when users access our service.

Information we collect

• Account registration information, such as name, email address, workspace name, and login information.
• Authorized TikTok account information after a user connects their own TikTok account.
• Access tokens and authorization data needed to maintain the TikTok connection.
• Video metadata, performance metrics, and public comments from the user's own authorized TikTok videos.
• Basic usage and technical information needed for security, troubleshooting, and product improvement.

How we use information

We use information to provide account connection, comment inbox, video performance dashboard, reports, team workflows, support, security, and service improvement.

TikTok data

TikTok data is used only to provide Banginbox features for the authorized account owner or their authorized team members. We do not sell TikTok data and do not use TikTok data for automated spam, bulk messaging, automatic engagement, or unauthorized profiling.

Sharing of information

We do not sell personal information or TikTok data. We may share limited information with service providers only when needed to operate, secure, or support Banginbox, subject to appropriate confidentiality and security obligations.

Data retention

We retain information only as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

Data deletion

Users can disconnect their TikTok account or request deletion of TikTok-related data through our Data Deletion page or by contacting [email protected].

Security

We use reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, and destruction.

Contact

For privacy questions, contact [email protected].